FAQs

1.

I AM A CURRENT KIASULAB MEMBER AND WOULD LIKE TO INVITE MY FRIEND TO JOIN IN. DOES KIASULAB GIVE REFERRAL REWARDS IF I INTRODUCE MY FRIEND TO JOIN KIASULAB?

Yes! We love to have your friend join our community. We will reward KiasuLab members with 10% of the Membership Fee of the individual who signs up, paid to you for up to one year. This applies to Hot Desks and Private Offices. There are no limits to the number of referral bonuses a member can acquire.

2.

CAN GUESTS VISIT ME IN MY PRIVATE OFFICE?

Of course! You can just pre-register them via the receptionist.

3.

WHAT DOES A MEMBERSHIP AT KIASULAB INCLUDE?

KIASULAB MEMBER NETWORK

We are building and providing a platform, a community for entrepreneurs, start-ups and freelancers to work together so that each can share their knowledge, expertise, vision and last but not least, gain inspiration and support from each other. We also wish to introduce you to our KiasuLab-Member Collaboration Program, which is a start-up ecosystem for selected members, to accelerate your product/service commercialization and to realize your business’s full potential.

 

FAST AND RELIABLE INTERNET

KiasuLab is equipped with hard-wired (Ethernet) connections, as well as access to Wi-Fi.

 

AMENITIES

Dedicated Desks and Private Offices include desks, chairs and lockable cabinets. Customized furniture for Private Offices is also available for a certain fee.

 

PRINTING/COPYING/SCANNING

We are equipped with a multi-function copier/scanner/printer.

 

REFRESHMENTS

Complimentary coffee and tea are provided.

4.

WHAT TYPE OF MEMBERSHIP PLANS DO YOU OFFER?

HOT DESK

An open and shared office space.

 

PRIVATE OFFICE

A fully enclosed, lockable office space which fits up to 4 people per room.

5.

WHAT IS THE SUBSCRIPTION DURATION FOR MEMBERSHIP?

We offer various membership pricing plan with discount offers up to 10%

 

Here are the nominal charges applicable:

1 month       : Full price according to board rate

6 months     : Board rate + 5% rebate

12 months   : Board rate + 10% rebate

6.

WHAT ARE YOUR OPENING HOURS?

Our office is open Monday-Friday (except public holiday) from 8am-6pm and is attended by a full-service Community Resource Co-ordinator.

7.

I HAVE A KIASULAB MEMBERSHIP. CAN I BOOK A CONFERENCE ROOM/WORKSPACE ON THE WEEKEND?

Currently, members are allowed access to the KiasuLab conference room/workspace from Monday – Friday (except public holiday) from 8am-6pm. The amenities will be open during weekends upon prior request.

8.

I WOULD LIKE TO VISIT KIASULAB. CAN I DROP BY OR SHOULD I MAKE AN APPOINTMENT IN ADVANCE?

We recommend that you schedule and book a visit in advance to ensure the availability of our service personnel, so that we can focus on helping you to find the best office solution possible. Kindly contact us at hello@kiasulab.com or book a visit at the link provided on our website - Book a visit with us

9.

CAN I ADD MAIL AND PACKAGE HANDLING?

Internal mail and package handling is included for Dedicated Desk and Private Office plans. Additional charges are applicable for outbound deliveries.

10.

HOW DO I RESERVE A CONFERENCE ROOM/MEETING ROOM?

You can make a reservation request either personally or by email with our Community Resource Co-ordinator.

For both workspace and conference room reservations, we have a first-come, first-serve policy. We recommend making a reservation as early as possible for booking arrangements.

11.

WHAT CONFERENCE ROOM SIZE DO YOU HAVE?

Our conference room can accommodate 6-20 people.